Lone Legal Documents
Review our privacy notices, service agreements, and terms of use.
Privacy Policy
Our platform-wide approach to privacy and data processing.
Terms of Use
The general rules of using the Lone platform and the core liability boundaries.
Appointment Privacy Notice
The data processed during booking, the purposes of processing and your rights.
Appointment Terms
The conditions for booking, changes, cancellations and operational notifications.
Commercial Electronic Message Consent Disclosure
The disclosure text for campaign communication through SMS, WhatsApp and email.
Event Rules Notice
The entry, age, venue, attendance, prohibited content and refund/transfer rules accepted before ticket purchase.
Event Pre-Information Form
The organizer, product, price, delivery, cancellation/postponement and compliance information presented before ticket purchase.
Event Distance Sales Terms
Payment, delivery, cancellation, postponement, refund, withdrawal exception and mandatory consumer rights terms for event ticket sales.
Lone Platform Use and Ticket Sales Agreement
The platform, payment, ticket sales, content compliance, settlement and liability framework for businesses and organizers.
Corporate Privacy Notice
The corporate privacy notice for company representatives and panel users.
Data Processing Addendum
The roles of controller and processor together with related security obligations.
Subprocessors and Integrations
The categories of services used across infrastructure, notifications and payments.